Privacy Policy

1. Introduction

Flexement ("we," "us," or "our") operates a social media management platform that helps businesses and individuals schedule, publish, and analyze content across connected social networks. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

We may collect the following types of information:

• Account information: name, email address, password, and billing details when you register or subscribe.
• Connected platform data: when you link social media accounts (such as Facebook, Instagram, LinkedIn, or others), we receive profile information, page or account identifiers, and content you authorize us to access for publishing and analytics.
• Usage data: log files, device information, IP address, browser type, and how you interact with our platform.
• Communications: messages you send through contact forms, support requests, or other correspondence with us.

3. How We Use Your Information

• Provide, operate, and maintain our services.
• Schedule, publish, and manage social media content on your behalf.
• Generate analytics and reports about your social media performance.
• Process payments and manage subscriptions.
• Respond to inquiries and provide customer support.
• Improve our platform, develop new features, and ensure security.
• Send service-related notices and, where permitted, marketing communications.

4. Sharing of Information

We do not sell your personal information. We may share information with:

• Social media platforms: to publish content and retrieve analytics through their APIs, subject to their own privacy policies.
• Service providers: trusted vendors who assist with hosting, payment processing, email delivery, and analytics, under contractual obligations to protect your data.
• Legal requirements: when required by law, regulation, legal process, or to protect the rights and safety of Flexement, our users, or others.

5. Data Retention

We retain personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data by contacting us.

6. Cookies and Tracking

We use cookies and similar technologies to keep you signed in, remember preferences, and understand how our site is used. You can control cookies through your browser settings, though disabling them may affect certain features of our platform.

7. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, or to object to certain uses. To exercise these rights, contact us using the details below. We will respond within a reasonable timeframe.

9. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date. Continued use of our services after changes take effect constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at info@flexement.com or call +962 776775772. Flexement is located in Amman, Jordan.